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Terms & Conditions

Last updated: September 07, 2024

Welcome to Anne Catillaz Coaching and Professional Development. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

Services Provided

Anne Catillaz Coaching and Professional Development offers personalized coaching and transformative programs designed to help individuals and teams achieve growth and success. Our services include:

  • Emotional Intelligence Development

  • Leadership Coaching

  • Positive Intelligence® Mental Fitness

  • Corporate Team Coaching

  • Executive Coaching

We work closely with clients to provide tailored strategies for personal and professional development. Our services are subject to availability, and we reserve the right to refuse service to anyone for any reason.

User Responsibilities

When using our services, you agree to:

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  • Provide Accurate Information: You must provide accurate and complete information when requesting a consultation, booking services, or communicating with us. This includes information about your goals, expectations, and any relevant personal or professional details.

  • Participate Actively: You are responsible for fully engaging in the coaching process, completing any recommended exercises or assignments, and following any additional guidance provided by Anne Catillaz Coaching and Professional Development.

  • Meet Payment Obligations: You agree to pay all fees and charges associated with our services in a timely manner. Payment terms will be outlined in your service agreement or invoice.

Payment Terms

  • Quotes: All quotes provided by Anne Catillaz Coaching and Professional Development are estimates based on the information you provide. Final pricing may vary depending on the specifics of your coaching or development plan.

  • Deposits and Payments: A deposit may be required to secure your coaching sessions. The remaining balance is typically due at the time of each session or upon completion of the service agreement. Payment methods accepted include major credit cards and electronic payment options.

  • Late Payments: Failure to make timely payments may result in delays or cancellation of services. We reserve the right to suspend or cancel services for non-payment.

Cancellations and Refunds

  • Cancellations: If you need to cancel or reschedule a session, you must notify us as soon as possible. Cancellation fees may apply depending on the timing of the cancellation and the specific terms of your service agreement.

  • Refunds: Refunds for deposits or payments will be processed in accordance with the terms of your service agreement. Please note that certain fees may be non-refundable.

Liability and Disclaimer

  • Coaching Outcomes: While Anne Catillaz Coaching and Professional Development strives to provide valuable coaching services, we do not guarantee specific outcomes. Your success depends on your participation and commitment to the coaching process.

  • Limitation of Liability: To the fullest extent permitted by law, Anne Catillaz Coaching and Professional Development shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of our services or website.

Dispute Resolution

  • Governing Law: These Terms shall be governed by and construed in accordance with the laws of the state of New York, without regard to its conflict of law principles.

  • Arbitration: Any disputes arising out of or relating to these Terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in New York, NY.

Website Use

  • Content Ownership: All content on our website, including text, graphics, logos, and images, is the property of Anne Catillaz Coaching and Professional Development or its content suppliers and is protected by intellectual property laws.

  • Prohibited Activities: You agree not to use our website for any unlawful purpose or any purpose prohibited by these Terms. This includes but is not limited to attempting to gain unauthorized access to our website or systems, or using our website to harass or harm others.

Changes to These Terms

Anne Catillaz Coaching and Professional Development reserves the right to modify these Terms at any time. Any changes will be posted on our website with the updated effective date. Your continued use of our services after the changes have been made constitutes your acceptance of the revised Terms.

Contact Information

If you have any questions or concerns about these Terms or our services, please contact us at:

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Anne Catillaz Coaching and Professional Development
Email: info@annecatillaz.com
Phone: 585.350.9932
Address: 123 Coaching Lane, New York, NY, 10001

Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on our website, constitute the entire agreement between you and Anne Catillaz Coaching and Professional Development concerning the use of our website and services. They supersede all prior agreements, whether written or oral, regarding this subject matter.

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